Best Customer Service E-mail

I read this blog post, which culminates in the "Best Customer Service Email" that the writer says he's ever received, and I have to agree with the author. The story is funny and the response from Amazon Executive Customer Service is witty and fantastic. I checked with the customer service rep involved to confirm the story is true. Enjoy. The Consumerist: Amazon Sends "Best Customer Service E-mail I've Ever Received"